Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 11, 2024
Personal Information
- Name, email address, and contact information when you create an account
- Location data for accurate solar calculations and installer matching
- Energy consumption data from your energy calculator inputs
- Communication preferences and support interactions
Usage Information
- How you interact with our platform and services
- Pages visited, features used, and time spent on the platform
- Device information, browser type, and IP address
- Analytics data to improve our services
- Service Provision: Calculate solar system requirements and provide savings estimates
- Installer Matching: Connect you with verified solar installers in your area
- Communication: Send important updates, respond to inquiries, and provide support
- Platform Improvement: Analyze usage patterns to enhance user experience
- Legal Compliance: Meet regulatory requirements and protect against fraud
We do not sell your personal information. We may share your information only in the following circumstances:
With Your Consent
- When you request quotes, we share relevant project details with selected installers
- When you authorize third-party integrations
Service Providers
- Firebase/Google Cloud for hosting and authentication
- Analytics providers for platform improvement
- Email service providers for communications
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or abuse
Security Measures
- Industry-standard encryption for data transmission and storage
- Secure authentication through Firebase Auth
- Regular security assessments and updates
- Access controls and monitoring
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, typically for the duration of your account plus 3 years for business records. You may request data deletion at any time.
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Account Control: Update preferences and privacy settings
We use cookies and similar technologies to enhance your experience and analyze platform usage.
Types of Cookies
- Essential: Required for platform functionality
- Analytics: Google Analytics for usage insights
- Preferences: Remember your settings and choices
You can control cookies through your browser settings. Disabling cookies may affect platform functionality.
Email: privacy@solarify.app
General Contact: Contact Form
We will respond to privacy requests within 30 days. For urgent matters, please mention "Privacy Request" in your subject line.
This policy may be updated periodically. We will notify you of significant changes through email or platform notifications.